IELTS Letter # 10 - Letter to the cinema manager as you recently watched a movie in the cinema, but didn’t enjoy it...

Letter # 10

You recently watched a movie in the cinema, but didn't enjoy it because of some technical issues. Write a letter to the cinema manager and say
- When did it happen?
- Describe the problems.
- What would you suggest the manager does about it?

Dear Sir / Ma’am,

I'm a patron of your multiplex. I'm writing this letter to complaint about my unsatisfactory experience at a movie that I came to watch at your cinema last night.

I had bought tickets for the late night show of 10.05 pm of the movie Heartless. The advertisements and the trailers before the movie started off fine, however, 25 minutes into the movie, there were glitches in sound. It became irritating as these interruptions became more frequent. Although this did not continue after the intermission, the picture on the screen wasn't very clear. I can say this as I regularly watch movies at this cinema hall, and the picture quality was nothing like the previous times.

If there was a problem with the print, I’d advise you to take this issue up with the distributors of the movie. Also, it’d be better if you did a test run of the print before playing it for the shows for public to save your cinema the embarrassment.

I sincerely hope this kind of a complication does not arise in the future.

Yours truly,

XYZ.

(181 words)