IELTS Letter # 14 - You are an account holder of a bank. Recently you have received a letter from the bank stating that your account is $300 overdrawn and that you will be charged $50 which will be debited from your account. You know that this information is incorrect. Write a letter to the bank.

 

Letter # 14

You are an account holder of a bank. Recently you have received a letter from the bank stating that your account is $300 overdrawn and that you will be charged $50 which will be debited from your account. You know that this information is incorrect. 

Write a letter to the bank. 

Explain what has happened and say what you would like them to do about it.

Dear Sir / Ma'am,

I am writing this letter in reply to your intimation regarding an overdraft of $300. In your letter you have mentioned that you would be charging me $50 and it would be debited from my account.

It was because of a mistake made by your bank that my account is overdrawn by $300. I have been paying $550 a month, being the monthly instalments of my education loan, which I took in 2001. You have been debiting the monthly payments directly from my account. I have written a letter to you to stop paying the monthly education loan instalment, since it was paid back in full. You acknowledged the receipt of my letter but no action was taken by your staff. You have debited the last month's instalment of $550 also and that is the reason why I'm overdrawn now.

I request you to contact the bank that gave me the loan and rectify the mistake.

Awaiting prompt action.

Yours faithfully,

XYZ.

(162 words)